Shipping Policy

1. Introduction

This Shipping Policy explains how UKEXPO HOLDINGS LTD (UKEXPO BASICS) delivers orders from ukexpoholdingsltd.com. Read with our Terms and Conditions and Payment Policy.

Contact: info@ukexpoholdingsltd.com | +44 1344 456117 | 34 Elliman Avenue, Slough, SL2 5BG.

2. Delivery area

We ship to addresses within the United Kingdom. International delivery is not standard — contact us before ordering if you need an exception.

3. Processing times

After payment confirmation we pack orders on business days (Monday–Friday, excluding UK public holidays).

• Standard: dispatch within 1–3 business days in most cases.
• Bulk or high-volume orders: may require additional processing — we confirm lead time by email.
• Peak periods: longer processing possible; we post notices where practical.

4. Delivery methods and costs

Carriers and charges for your postcode appear at checkout or in confirmation. Options may include standard and tracked UK services. Transit times are estimates after dispatch.

5. Tracking

Tracking links are emailed when the carrier provides them. Allow up to 24 hours for activation after collection.

6. Your responsibilities

Provide a complete UK address and reachable contact details. Incorrect addresses may cause failed delivery; re-delivery costs may apply.

7. Failed delivery

Carriers leave instructions if delivery fails. Uncollected parcels may return to us; we contact you about re-shipment or refund subject to statutory rights.

8. Damage or wrong items

Report missing, wrong size, or damaged items to info@ukexpoholdingsltd.com within 48 hours of delivery with photos and order number.

9. Delays

Estimates only. We are not liable for carrier delays outside our control after handover.

10. Risk and title

Risk passes on delivery. Title passes on full cleared payment.

11. VAT

UK orders include VAT where shown on the product or checkout page.

12. Updates

Date above is the current Shipping Policy.